Productivity and Quality Improvement Programme in Oyo State Immigration Service

Productivity and Quality Improvement Programme in Oyo State Immigration Service
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The Nigeria Immigration Service, Oyo State Command was chosen for the Installation of Productivity and Quality Improvement Programme (P&QIP) because of the need to reposition it for improved performance. This report therefore vividly and analytically presents a comprehensive account of the installation of Productivity and Quality Improvement Programme (P&QIP) in the client organization. It is a veritable platform to improve the overall performance of the Oyo State Command of the para-military agency.

During the installation of the programme, the P&QIP team under undertook a thorough examination of the Command in order to measure its level of productivity. This was carried out by conducting organizational diagnosis, observations, Productivity Awareness Survey, 5S Audit and Customer Satisfaction Survey.

We sincerely hope the recommendations contained in the report would be fully implemented by the management and staff of the Command in order to achieve the desired result. It is also expected that the work would be beneficial to policy makers and other stakeholders in the productivity movement.
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OYO-STATE-IMMIGRATION-SERVICE

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